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Writer's pictureDave Shellnutt

New Toronto Collision Reporting Centre: A Cyclist's Guide


On March 14, 2022, the Toronto Police announced opening their Liberty Village collision reporting centre for cyclists, pedestrians and other vulnerable road users involved in collisions with motor vehicles.


The TPS Reporting Centre has now moved locations to TPS 14 Division 350 Dovercourt between College and Dundas.


Back in November 2021, our cyclist client went to St. Joseph’s Hospital to attend to her broken ankle rather than wait at the scene of the crash for police. When she reported it later by phone, an officer told her to head to the collision reporting centre, in North York, with a broken ankle. Well, that struck a nerve and the Toronto Police then announced that a long approved downtown collision reporting centre would open soon.


Initially located at 9 Hanna Ave. in Liberty Village, this site was underutilized. TPS hopes being at the TPS 14 Division Dovercourt location (in a part of the city experiencing more Vulnerable Road User involved collisions occur) will increase usage (M-F, 11am-7pm)


Though important to remember, you can still begin your online report here: https://pedcyclist.accsupport.com/home


What does this mean for cyclists?

If you are involved in a collision with a motor vehicle and are injured, your first step should be to remain at the scene until emergency personal take you to the hospital. It is our understanding TPS will attend the scene of any collision involving a pedestrian or cyclist, which is reported immediately from the scene of the collision.


If police do not attend and after seeking medical attention, you can now go to the 350 Dovercourt Reporting Centre.


It’s important to report your collision to police at the scene or at the new TPS Dovercourt Reporting Centre.

Not only does reported collision data help cycling advocates lobby for more bike lanes and safe road designs, but you may not notice that you are injured until the adrenaline wears off (I once biked home after being hit in a bike lane with a broken wrist/elbow).


By reporting the collision, police will be able to provide you with a Crash Report (MVA Report). This Report contains vital insurance information you’ll need to access rehab benefits and lost wages (read more here). You can start your police report online from home or the hospital. However, it is very detailed and we recommend using our streamlined Crash Report at the scene (more on this below).


If you do head to the TPS Dovercourt Reporting Centre be sure to do the following:

  • Bring pictures of your damaged bike, the vehicle that hit you, the scene of the collision and any other pertinent picture or video evidence.

  • Bring pictures or medical notes of your injuries.

  • Alert officers to nearby cameras that may have recorded the collision.

  • If you are injured, have a friend accompany you and monitor your health.

  • Honestly describe what happened.

*All of this information may be used in the future either to prosecute the driver or in a civil claim. Truthfulness, without embellishment is key.

**We know some may not feel comfortable reporting to police. Completely fair. The buddy system can be a great option or reach out to us and we'll join you, no charge: info@thebikinglawyer.ca

***As always, if you need advice before or after heading to the TPS Dovercourt Reporting Centre, contact our office. We are here to help injured cyclists 24/7.


Police Online Reporting Tool:

Toronto Police are also offering an online reporting tool through a third-party company. Therefore you can start your crash report from the hospital or home, and upload photos and pertinent crash information. It appears in some cases, you still need to finalize your report in person at the TPS Dovercourt Reporting Centre.

After a review of this reporting tool, some things we noticed are:

  • Major injuries cannot be reported online

  • Injured people are required to describe, and self diagnose their injuries. This could have legal ramifications later

  • They ask for lots of crash information you want to be clear on. If you’ve suffered a head injury, get help in filling this out.

*All of this information may be used in the future either to prosecute the driver or in a civil claim. Truthfulness, without embellishment is key.


Charging Dangerous and Negligent Driver Concerns

Finally, we are interested in knowing from Toronto Police and our City Council how this will affect charging negligent and dangerous drivers?


Toronto Police have indicated that documentary offences like driving without insurance or failure to remain at the scene (if the cyclist gets the plate) can be issued by the TPS Dovercourt Reporting Centre. However, what of more serious charges of dangerous driving, dooring, using a cellphone while driving, failure to indicate a turn?


Will these flagrant, yet common driver actions that cause injury now result in no charges if the police don’t investigate at the scene? If so, this could have deleterious effects on deterrence based road safety efforts. We need another solution here.


If drivers can still be charged after a report is made at the TPS Dovercourt Reporting Centre, then perhaps we have found a way to reduce the role of police officers in traffic enforcement. Coupled with speed and parking cameras, we may be able to save millions of dollars in much needed municipal funding.

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